Card controls at your fingertips

Block or unblock your credit and debit cards through Digital Banking

Your first step to fighting fraud

Block your card if you're not ready to report it lost or stolen

Re-activate your card just as quickly

It'll be ready to use immediately once you unblock it

We're here to help

Questions about blocking or unblocking your card? Contact us anytime.

Manage your business credit and debit cards through Online Banking and our Mobile App.

How to block and unblock your HawaiiUSA Federal Credit Union business cards

The primary account owner can manage card controls or provide access to subusers to manage their own card controls. Let's start with how to block or unblock your debit card. Keep reading for credit card instructions. You can block/unblock your debit card through Online Banking or the Mobile Banking app. Here’s how:

  1. Go to “Manage Accounts” and click “Credit and Debit Card Controls”
  2. Select desired debit card
  3. Turn on/off the toggle to block or unblock your card  
    • Note: Blocking your card will deny all transactions for selected card
  4. To set up custom controls, select "Alerts & Controls" then click on “Manage Card Controls”. If the card is already “Blocked”, then the custom controls below are not applicable.
    • Limit Controls: Deny transactions above desired limit
    • International Controls: Deny International transactions


 

HawaiiUSA Credit Card

  1. Go to the “Manage Accounts” and click “Credit and Debit Card Controls”
  2. Select desired credit card
  3. Click the link to Block/ Unblock your credit card
  4. Once you’re on the card management site, click “Lock” to block your credit card or “Unlock” to unblock your credit card
  5. By blocking the credit card, it will get declined when attempting a purchase.

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