Digital Banking Alerts
Sign up for alerts that notify you whenever activity occurs on your HawaiiUSA accounts.
Protect your accounts and identity
Spot suspicious activity immediately
Monitor activity 24/7
Know when and if your account and cards get used
Choose from dozens of alerts for free
Decide what activity you want to keep an eye on
Change your alerts anytime
Control the information you want to receive
Automatic updates keep you in control of your accounts and cards.
Here are the types of Digital Banking Alerts you can receive
| Digital Banking Alerts | Debit Alerts | Credit Card Member Alerts | |
|---|---|---|---|
| Type* | Text, push, and/or email | Text and/or email | Text and/or email |
| What should I use it for? | Keeping track of things like:
| Being immediately notified when there’s a transaction made with your Debit Card | Being notified when there’s a transaction made with your Credit Card and payment reminders |
| How to enroll | In Digital Banking, go to Manage Accounts and select Alerts | In Digital Banking, go to “Credit and Debit Card Controls”. Select “Alerts and Controls” and click the “Manage Card Alerts” option to enable real time debit card alerts. | In Digital Banking, go to “Credit and Debit Card Controls”. Select “Alerts and Controls” and click the “Manage Card Alerts” option to enable real time debit card alerts. |
| Step-by-step guide | View below | View below | View below |
Step-by-Step Guide
Step 1: Log in to Digital Banking (New to Digital Banking? Enroll here.)
Step 2: Go to Financial Tools
Step 3: Select Alerts
Step 4: Toggle on/off desired Alerts
Step 5: Select delivery method
Step 6: Select the types of alerts you want to receive: Remote Deposit Completed, General Alerts, Automatic Deposit Alert, Automatic Withdrawal Alert, Balance Alert, Balance Summary Alert, Check Cleared Alert, Debit Card Purchase Alert, Insufficient Funds Alert, Regulated Savings Transfer Alert, Transaction Alert, Transaction Description Alert, External Transfer, Account Blocked Alert, External Transfer, Canceled Alert, External Transfer, Submitted Transfer Fails, Transfer Succeeds, Savings Goal Completed Alert, Savings Goal Endangered Alert, and Online Banking Access Alerts
Step 1: In Digital Banking, go to “Manage Accounts” and select “Debit and Credit Card Controls”
Step 2: Select “Alerts and Controls”
Step 3: Click the “Manage Card Alerts”
Step 4: Toggle on/ off desired real time debit card alerts
Step 1: Go to the “Manage Accounts” and click “Credit and Debit Card Controls”
Step 2: Select desired card
Step 3: Click on “Alerts and Controls”
Step 4: Go to “Manage Card Alerts”
Step 5: Select desired alerts
Standard text messaging rates and additional charges may apply from your mobile carrier. Contact your mobile carrier for pricing and details.
Digital Banking FAQs
If you get locked of of digital banking, you will need to reset your password through Online Banking or Mobile Banking. Click on "New User? or Forgot Password?". This link is located on the login box on the homepage and follow the prompts to reset your access. For your security, Digital Banking access is deactivated if you do not log in for six months. If your access expires, you may re-enroll as a new user but you will need to select a new Username and Password.
- Loan Payments: Log into your HawaiiUSA Digital Banking account or Mobile App and click the Transfers widget to schedule a one-time or recurring payment to your HawaiiUSA loan.
- Credit Card Automatic Payments: Options to pay from an external account or setup recurring payments are NOT available in the transfers widget. To manage external credit card payments and/or recurring payments, you will need to go to the Card Management, click More Credit Card Options, and click “Please click here for additional Credit Card Options and Disputes”
- Loan or Credit Card payment to another financial institution: Use our Link Accounts feature you can see all your accounts from every institution in one place:
- Log in to Digital Banking from our website
- Click on the Settings option from the dropdown menu by your username in the top right corner
- Click on the Accounts tab
- Click on Link an External Account and follow the on-screen instructions
To learn about the features that make HawaiiUSA Digital Banking the best solution for you, see our Digital Banking page.
Click the “New User” link to enroll in Digital Banking or “Sign up now” in the mobile app.
You’ll need to verify your identity by entering your:
- 4-6 digit primary account number
- SSN/TIN/EIN (no dashes)
And only entering ONE of the following:
- Date of birth
- or Email
- or ZIP code
1. From the mobile app, log into Digital Banking, then go to "Manage Accounts"
2. Click "eStatements," then go to "Settings"
3. Select "Online" for your Account Statements and follow the instructions
1099 tax forms are issued only for accounts that earn $10 or more in income per year.
1098 tax forms are issued only when a homeowner's mortgage interest paid is $600 or more for the year.
If you meet the above conditions, we issue the forms by the end of January each year.
Tax forms are issued in these ways:
- Through Online or Mobile Banking: Log in to your account, then enroll in our free eStatements service. You'll then be able to access your monthly statements and annual tax documents, if applicable, through the eStatements in Digital Banking. Note that you will only be able to view statements and tax documents for the primary account associated with your Digital Banking profile; joint accountholders will not be able to view them.
- Mail: Your tax document(s) will be mailed to the address we have on file.
