Digital Banking Login

• Loan Payments: Log into your HawaiiUSA Digital Banking account or Mobile App and click the Transfers widget to schedule a one-time or recurring payment to your HawaiiUSA loan.
• Credit Card Automatic Payments: Options to pay from an external account or setup recurring payments are NOT available in the transfers widget. To manage external credit card payments and/or recurring payments, you will need to go to the Card Management, click More Credit Card Options, and click “Please click here for additional Credit Card Options and Disputes”
• Loan or Credit Card payment to another financial institution: Use our Link Accounts feature you can see all your accounts from every institution in one place:
  • Log in to Digital Banking from our website
  • Click on the Settings option from the dropdown menu by your username in the top right corner
  • Click on the Accounts tab
  • Click on Link an External Account and follow the on-screen instructions

To learn about the features that make HawaiiUSA Digital Banking the best solution for you, see our Digital Banking page.

HawaiiUSA's Routing Number is 321379410

Your HawaiiUSA account number:

• Checking and savings account numbers are 11-digits long, also known as MICR numbers. 

  • Use your 11-digit account number for direct deposit and electronic/ACH transfers.

  • Example checking account number: 11001234560

• Your member number is a portion of your full account number and is 4-6 digits long. 

  • You may need your member number when contacting HawaiiUSA for support, enrolling in Digital Banking, and other services within the credit union. 

  • Example member number: 123456

Where to find your checking or savings account number

• Digital Banking

  • Log in and select account

  • Go to “Account Details” (browser) or “Show Details” (mobile app)

• On your checks (checking account number)
  
  
  

Manage debit and credit card settings in Digital Banking or the Mobile Banking app. You can block or unblock debit or credit card transactions from going through for that card, or create travel notices.

1. Go to “Manage Accounts” and click “Credit & Debit Card Controls”.
2. Select your desired card.
3. To block your card, select the option to block/unblock your card.
4. To set a travel note, go to the travel notes section and enter your travel information. If you are going to multiple locations, please separate using a comma.

1099 tax forms are issued only for accounts that earn $10 or more in income per year.

1098 tax forms are issued only when a homeowner's mortgage interest paid is $600 or more for the year.

If you meet the above conditions, we issue the forms by the end of January each year.

Tax forms are issued in these ways:

1. Through Online or Mobile Banking: Log in to your account, then enroll in our free eStatements service. You'll then be able to access your monthly statements and annual tax documents, if applicable, through the eStatements in Digital Banking. Note that you will only be able to view statements and tax documents for the primary account associated with your Digital Banking profile; joint accountholders will not be able to view them. 
2. Mail: Your tax document(s) will be mailed to the address we have on file.

Click the “New User” link to enroll in Digital Banking or “Sign up now” in the mobile app.

You’ll need to verify your identity by entering your:

• 4-6 digit primary account number
• SSN/TIN/EIN (no dashes)

And only entering ONE of the following:

• Date of birth
• or Email
• or ZIP code

If you get locked of of digital banking, you will need to reset your password through Online Banking or Mobile Banking. Click on "New User? or Forgot Password?". This link is located on the login box on the homepage and follow the prompts to reset your access. For your security, Digital Banking access is deactivated if you do not log in for six months. If your access expires, you may re-enroll as a new user but you will need to select a new Username and Password. 

1. From the mobile app, log into Digital Banking, then go to "Manage Accounts" 
2. Click "eStatements," then go to "Settings" 
3. Select "Online" for your Account Statements and follow the instructions

Important: At least one role must be created to add a sub-user

1. Click the Business Tools tab, then Business Admin

2. In the Users tab, click Create User

3. Enter the sub user’s information and enter an available username
4. Select desired permissions
5. Choose the Account(s) you want to grant sub user access to
6. Select desired Account Permissions
7. Click Submit to save
8. The sub user will receive an email with their temporary password once they are set up