We LOVE the Disneyland Resort and helping families make vacation memories. We are devastated by these closures and are hopeful that our guests will reschedule instead of cancelling completely. Our top priority at this time is to help guests who are currently traveling or are traveling within 72 hours. We are contacting anyone traveling within that time period in case they can't get through our phones. Additionally, our team will be here today until 12am MT to help any incoming calls. Outside of that travel window, our next priority is anyone traveling from March 14-31, 2020.
We are heavily encouraging anyone who is concerned about immediate travel to reschedule. We will be waiving all reschedule fees for those who are traveling now through March 31, 2020. Here are some benefits for rescheduling vs. cancelling their vacations:
- They've got 2019 Disneyland Resort LOW Prices Locked-in!
- Remember, MaxPass increased in price, an extra $5 per person per day
- All ticket prices went up - some close to $75 and are valid for travel through 2020
- Important dates to help in rescheduling...
- Before May 21st to keep the Kids Spring Savings or local SoCal Offer
- July 18th and after- Avengers Campus Opens
- Halloween Time- mid-September through October 31st, 2020
- The Holidays- mid-November through January 6th, 2021
If the guest needs to cancel, we are happy to do that for them. As a reminder, we offer the ONLY refundable Disneyland ticket! As of right now, our regular cancellation fees apply for any cancellations outside of the Disneyland closure ($150 for packages, $50 for ticket only orders), but we are waiving all reschedule fees. As a reminder, all fees are waived if guests purchase our Peace of Mind Plan (Cost: $75 for packages and $25 for ticket only orders).
For guests who are scheduled within the cancellation period, we are once again, encouraging reschedules for NO fees. Guests can use their total vacation amount towards travel anytime into 2021. If they are unsure of their dates, we can keep their full amount paid in their file for future travel. We will begin booking 2021 vacations as soon as they are available. If guests who were scheduled to visit during the closure and choose to cancel completely instead of rescheduling, they will have a reduced cancellation fee of $75 for packages or $25 for ticket only purchases, so it's like we are giving them a Free Peace of Mind Plan (our travel insurance).
As always, we are committed to helping our guests make new magical memories. We want to show the Disneyland Resort and our Anaheim area partners how much we love and support them. We are working on new specials and will have that information to you sometime this week. We truly appreciate your support at this time.
Through Get Away Today, you are eligible for member discounts on vacations to Disneyland, Universal Studios, SeaWorld and more, including special deals on hotel packages.
Walt Disney World
Sea World San Diego
To book, visit Get Away Today or call 855-GET-AWAY and mention HawaiiUSA Federal Credit Union to get your member discount.