Search our Help Center

 

Frequently Asked Questions

 

 

 

Live Chat

Click the "Let's chat!" bubble at the bottom of this page to begin
Live chat available:
M-F 8:30 AM - 5:30 PM HST
Sat 9:00 AM - 12:30 PM HST

 

 

Get in touch with us
Investment & Insurance
Member Protection Services

 

Phone
Oahu: (808) 534.4300
Toll-free: (800) 379.1300

For faster service, have your member/account number ready

See Phone Menu Options 


Member Solution Center Hours:
Monday - Friday: 8:00 am - 6:00 pm HST
Saturday: 9:00 am - 1:00 pm HST
 

New Account or Loan Application Status
Check Application Status

Mail
1226 College Walk
Honolulu, HI 96817

Report Lost HawaiiUSA Debit Mastercard®
Oahu: (808) 534.4300
Toll-free: (800) 379.1300

After business hours: (800) 523.4175

Report Lost VISA® Credit Card
United States: (800) 449.7728 or TTY 1 (800) 221.7728 
International: 1 (410) 581.9994

HawaiiUSA Routing Number
321379410