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COVID-19 Update (3/23/2020 12:45 pm):

Adjusted branch hours of operation 

Safe Deposit Box access, Notary, and Medallion Guarantees are by appointment only.

Shared Branching will be suspended effective Wednesday, 3/25.

Ala Moana Branch - Effective 3/24
CLOSED; Safe Deposit Box access, Notary, and Medallion Guarantees are by appointment only.

Aloha Branch
CLOSED

Ewa Branch - Effective 3/24
CLOSED

Kahului Branch - Effective 3/23
Monday-Thursday: 9:00 am-3:00 pm
Friday: 12:00 pm-6:00 pm
Saturday: 9:00 am-12:00 pm

Kaneohe Branch - Effective 3/23
Monday-Thursday: 11:00 am-3:00 pm
Friday: 12:00 pm-6:00 pm
Saturday: 11:00 am-3:00 pm

Kihei Branch - Effective 3/23
Monday-Thursday: 9:00 am-3:00 pm
Friday: 12:00 pm-6:00 pm
Saturday: 9:00 am-12:00 pm

IEG Branch - Effective 3/23
Monday-Thursday: 9:00 am to 3:00 pm
Fri: 10:00 am to 6:00 pm
Sat: Closed

Pearl City Branch - Effective 3/23
Drive-thru and walk-up window only. Safe Deposit Box access, Notary, and Medallion Guarantees are by appointment only.
Monday-Thursday: 9:00am – 3:00 pm
Friday: 12:00 pm – 6:00 pm
Saturday: 9:00am – 3:00 pm

All other branches - Effective 3/23
Monday-Thursday: 9:00am – 3:00 pm
Friday: 12:00 pm – 6:00 pm
Saturday: 9:00am – 3:00 pm

Lihue Community Outreach Office
At this time, member services at our Lihue Community Outreach Office are by appointment only. Learn more

 

 

 

Frequently Asked Questions

 

Contact us

Phone
Oahu: (808) 534.4300
Toll-free: (800) 379.1300

Call Center Hours:
Monday-Friday: 8:00 am - 6:00 pm
Saturday: 8:00 am - 2:30 pm

If calling outside of business hours, you may leave a message and a HawaiiUSA representative will contact you during regular business hours. You can also find answers using our Have a question? search bar. Thank you.

For branch hours, click here

Email
contactus@hawaiiusafcu.com

Contact Forms
General Contact Form
Investment & Insurance Contact Form
Member Protection Contact Form

New Account or Loan Application Status
Check Application Status

Mail
1226 College Walk
Honolulu, HI 96817

Report Lost HawaiiUSA Debit MasterCard®
Oahu: (808) 534.4300
Toll-free: (800) 379.1300

Report Lost VISA® Credit Card
United States: (800) 449.7728
International: 1 (410) 581.9994

HawaiiUSA Routing Number
321379410