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Live chat available:
M-F 8:30 AM - 5:30 PM HST
Sat 9:00 AM - 12:30 PM HST

Get in touch with us
Investment & Insurance
Member Protection Services

Phone
Oahu: (808) 534.4300
Toll-free: (800) 379.1300

To ensure we can best assist you, our Member Solution Center Phone Menu Options can help direct your call to the appropriate representative. 


Member Solution Center Hours:
Monday - Friday: 8:00 am - 6:00 pm HST
Saturday: 9:00 am - 1:00 pm HST

We are experiencing high phone call volume. If calling outside of business hours, you may leave a message and a representative will contact you during regular business hours.

For faster account management, Digital Banking helps you pay bills, deposit checks, and transfer cash - between your accounts, to other HawaiiUSA members, and to your external accounts.

New Account or Loan Application Status
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Mail
1226 College Walk
Honolulu, HI 96817

Report Lost HawaiiUSA Debit Mastercard®
Oahu: (808) 534.4300
Toll-free: (800) 379.1300

After business hours: (800) 523.4175

Report Lost VISA® Credit Card
United States: (800) 449.7728 or TTY 1 (800) 221.7728 
International: 1 (410) 581.9994

HawaiiUSA Routing Number
321379410