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Frequently Asked Questions

 

 

 

 

Get in touch with us
Investment & Insurance
Member Protection Services

 

Phone
Oahu: (808) 534.4300
Toll-free: (800) 379.1300

To ensure we can best assist you, our Member Solution Center Phone Menu Options can help direct your call to the appropriate representative. 


Member Solution Center Hours:
Monday - Friday: 8:00 am - 6:00 pm HST
Saturday: 9:00 am - 1:00 pm HST

We are experiencing high phone call volume. If calling outside of business hours, you may leave a message and a representative will contact you during regular business hours.

For faster account management, Digital Banking helps you pay bills, deposit checks, and transfer cash - between your accounts, to other HawaiiUSA members, and to your external accounts.

 

New Account or Loan Application Status
Check Application Status

Mail
1226 College Walk
Honolulu, HI 96817

Report Lost HawaiiUSA Debit Mastercard®
Oahu: (808) 534.4300
Toll-free: (800) 379.1300

After business hours: (800) 523.4175

Report Lost VISA® Credit Card
United States: (800) 449.7728 or TTY 1 (800) 221.7728 
International: 1 (410) 581.9994

HawaiiUSA Routing Number
321379410