Upgrade Status

June 12, 2014 (12:00pm HST)

Important Notice: Please refresh your browser before selecting any answers for your security questions.

If you were having trouble logging into your Online Banking account, please try again using the login box on our website’s homepage. If you continue to experience problems, please contact our Member Service Center at (808) 534.4300 or toll-free (800) 379.1300. We apologize for any inconvenience this may cause.

June 11, 2014 (1:40 pm HST)

We have been notified that some members are experiencing problems with our newly-upgraded online banking system. As always, our goal is to provide the utmost in service excellence to all members. We sincerely appreciate your patience while we work to correct some initial technical issues.

If you were having trouble logging into your Online Banking account, please try again using the login box on our website’s homepage. If you continue to experience problems, please contact our Member Service Center at (808) 534.4300 or toll-free (800) 379.1300. We apologize for any inconvenience this may cause.

June 9, 2014 (2:30 pm HST)

Some members are not able to log in to Online Banking today. We apologize for the inconvenience and assure you we are working diligently to address the issue. We will post an updated message once this is resolved. We greatly appreciate your patience. Thank you.

HawaiiUSA is always looking for ways to provide excellent service to our members

On June 9, 2014, HawaiiUSA will upgrade Online Banking. Along with a new look and feel, your Online Banking experience will include additional features such as:

Upgrade Features:

  • Simple layout
  • Easy navigation
  • Secure message - To further protect your privacy and security, a new feature “Secure Message” is being added to Online Banking.
  • TextMe – The option to receive a Security Code via text.
  • You can download or connect to QuickBooks.
  • More exciting enhancements are coming soon!

Please note the following important information and changes:

  • Online Banking will be unavailable from 6:00am on 6/7/14 to 8:00am on 6/9/14 Hawaii Standard Time. Mobile Banking will be available for transfers and account inquiries only.
  • You will no longer have a separate Online Banking login to access. Thus, please update Online Banking login in your bookmark to HawaiiUSA homepage.
  • For your security, it will ask you to re-setup the Security Questions and Answers.
  • Acceptable browsers include a version of Internet Explorer 8, Firefox 8, Chrome 15 or higher, and Safari 5.

We thank you for your understanding and appreciate your patience as we continue to look for ways to offer you innovative and convenient solutions.

Contact Us

Oahu: (808) 534.4300
Toll-Free: (800) 379.1300
contactus@hawaiiusafcu.com


HawaiiUSA FCU For more information, call HawaiiUSA FCU at (808) 534.4300 or toll-free (800) 379.1300, click or visit one of our branches.
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