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Security Tips

General Safety Tips
Although general property crime statistics have been decreasing in Hawaii over the years, it still happens on a daily basis in our islands. Criminals don’t discriminate and anyone can become a victim at any time. HawaiiUSA wants to remind our members to be vigilant when handling money and valuables in public.

Important Facts About Your Account Authentication and Online Banking
Multi-factor authentication and layered security are helping assure safe Internet transactions for credit unions and their members.

Prevent Debit Card Fraud with eAlerts
Debit card fraud is increasing as more and more people use them. HawaiiUSA is taking steps to prevent thieves from accessing your account. One solution is our eAlerts service.

Online Banking Tips: Password Safety
HawaiiUSA is committed to keeping your account information safe and secure - but whether you're accessing your account via Online Banking, Telephone Banking, an ATM, or mobile device; you can play an essential role in protecting your confidential information from fraud and identity theft.

Debit Card Protection - Blocked Locations
To help prevent fraudulent transactions on your debit card, HawaiiUSA has put a temporary block on Debt Card transactions in selected locations. Please contact us if you are planning to use your HawaiiUSA Debit Card in any of these locations.

Keeping Your Credit Card Safe and Secure
Credit card scams are more prevalent in our State. HawaiiUSA FCU is taking steps to educate our members to minimize their risks of becoming a victim. Since fraudulent telemarketing schemes, stolen credit cards and unauthorized charges have become all too common, we've put together these useful tips which may help avoid possible problems.

Victim of Identity Theft - What to Do
Taking quick action can help to overcome and minimize some of the difficulties caused by Identity Theft and fraud to your financial account. Here are some actions you should take immediately. Don't forget to keep a log of all conversations, dates, names, phone number of the agencies you contacted, time spent and expenses incurred. Confirm you conversations in writing. Send correspondence by certified mail and return receipt requested. Keep copies of all documents.

Federal Trade Commission
The Federal Trade Commission offers a wealth of knowledge about important financial topics, including Identity Theft. Here are some popular topics and resources to familiarize yourself with preventing and handling an identity theft crisis.

Review Your Credit Report Annually
Consumers in Hawaii and the Western States now have free access to their own credit reports once a year. Reviewing your credit report is important to you to ensure your information is accurate, complete and up-to-date before you apply for a loan. It will help you guard against identity theft to monitor if any thieves have attempted to take over your accounts. Three nationwide consumer reporting companies, Equifax, Experian and TransUnion, have set up one central Web site to order your free annual report at www.annualcreditreport.com.

Web Virus Control
There is a new threat targeting Internet Explorer browser users; a virus that can steal the password and account information of people who do online banking. The virus can come from pop-up ads that secretly download software, capable of capturing your keystrokes.


HawaiiUSA FCU For more information, call HawaiiUSA FCU at (808) 534.4300 or toll-free (800) 379.1300, click or visit one of our branches.
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