Student Choice Loan- Hawaii USA Federal Credit Union

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Fraud Alert

Security Alert: Account Takeovers - 9/23/13

September 23, 2013

We have been notified by HPD that several Hawaii consumers have fallen victim to “account takeovers”. As of September 23, 2013, HawaiiUSA FCU has not received any reported incidences from our members.

In these cases, the victim is unaware that malicious software, or "malware" has been downloaded to their computer, giving criminals the ability to capture sensitive information and gain access to the consumer’s bank account and funds. In most cases, funds have been stolen via wire transfers.

What is malware?

Malware can take the form of spyware, keyloggers, viruses, worms or Trojan horses. It can be installed by clicking a link on a suspicious website or opening an attachment in a legitimate-looking email.

Help protect your computer from malware

  • Install antivirus software, and make sure it is on
  • Turn on automatic updating to get security updates
  • Keep your firewall on
  • Only open email attachments from trusted sources
  • Do not click any links on suspicious websites

What should you do if you feel your computer has been compromised?

  • Have a computer technician check for malware
  • Monitor your accounts for unauthorized activity
  • Consider changing your passwords
  • Consider enrolling in one of HawaiiUSA's identity theft preventative or restoration solutions

To learn more online banking tips, click here

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HawaiiUSA FCU For more information, call HawaiiUSA FCU at (808) 534.4300 or toll-free (800) 379.1300, click or visit one of our branches.
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