Community Connections - HawaiiUSA Federal Credit Union

Community Connections

HawaiiUSA Federal Credit Union's staff and management are committed to our community by extending ourselves through our time, efforts and resources while creating valued relationships.

Community News

Simple acts of kindness...

For HawaiiUSA's 1st Quarter Community Connections project, our employee ohana rallied together to collect food items for a company drive. Maui branch staff held a fun "District 9 vs. District 12 Hunger Games Challenge", collecting a grand total of 210 pounds of food for the Maui Food Bank!

Oahu branch staff collected donations by holding a lively Bowling Event for family and friends! What a great opportunity to bond while supporting a cause that really matters. Special thanks to everyone who participated by helping to fight hunger in Hawaii.

Mid-Pacific Institute wins Life matters Awards

HawaiiUSA Federal Credit Union Life matters Award


HawaiiUSA FCU together with ScoringLive recently had the honor of awarding not just one, but two Life matters Awards to high school athletes of Mid-Pacific Institute. The Girls Softball and Boys Soccer teams were both separately nominated on and selected from a pool of nominees for the Fall 2014 season. Mid-Pacific Institute's Athletic Director, Scott Wagner arranged a special Chapel where each team was presented with a $500 prize and award plaque to commend them for their accomplishments in the community. Read their Life matters stories below.

Life matters Moment: Mid-Pacific Institute Girls Softball

"Our softball team helped the athletes at the State Special Olympics last year at the end of May, 2013. We will all participate again this year as a team in 2 weeks. We work so hard all year at practice but working with these athletes really reminds us what hard work is. It is a very motivating experience and reminds us what is really important in life. We get to coach and referee and interact with the athletes and their families again. Thank you for considering our team. If we win, you can donate our $500 to the Special Olympics with our aloha."


Mid-Pacific Institute's Girls Softball Team receives Life matters Award.

Coach Alan Inaba and Girls Softball Team accept Life matters Award and $500 check from HawaiiUSA's SVP of Marketing and Community Outreach, Scott Kaulukukui.


Life matters Moment: Mid-Pacific Institute Boys Varsity Soccer

"Over the past few years, Mid-Pacific and Honoka'a have become rivals in Division II soccer. Despite many hard-fought contest, both programs have developed a great deal of respect and friendship for one another fueled by a unique father-son coaching connection of the past. Before I took over the Mid-Pacific soccer program in 2009, Marc Miranda was the head coach and program director. His father Maurice Miranda, was the head coach over at Honoka'a HS. Even to this day, both Marc and Maurice Miranda remain great friends of mine and huge supporters of the Mid-Pacific soccer program. Recently, the captains of the Mid-Pacific boy's varsity soccer team decided to raise money for the victims of the Pahoa lava flow and hurricane iselle disasters. After recently completing a trip to the Big Island for a pre-season tournament, the Mid-Pacific Boy's Varsity soccer team donated $845 to Maurice Miranda (Honoka'a Soccer Coach) who accepted the donation on behalf of the Grassroots Church of Pahoa."

Mid-Pacific Institute's Boys Soccer Team receives Life matters Award.

HawaiiUSA Federal Credit Union presents a $500 check to award Mid-Pacific Institute's Boys Soccer Team led by Coach Jayson Abe.


HawaiiUSA and ScoringLive have partnered to recognize high school sports teams that are making a difference in the life of an individual or organization in their community. The HawaiiUSA Life matters Award is about the spirit of giving back to others. Your team plays hard for school pride. How does it show "heart" away from the game? Share your most meaningful Life matters experience and you could win a $500 contribution to your school's athletic department. Two winning teams will be selected at the conclusion of the Fall and Spring sports seasons.

To nominate a team, tell us all about their Life matters experience!

Complete the HawaiiUSA Life matters Award online form on


Free Tax Preparation at HawaiiUSA

Tax Season 2015

HawaiiUSA is proud to partner with Hawaii VITA and Financial Empowerment Coalition and Hawaii Alliance for Community-Based Economic Development (HACBED) to offer this very valuable service to Hawaii taxpayers.

Eligible taxpayers can have their federal and state tax returns prepared for free by IRS-certified volunteers. Call 2-1-1 or go to to see if you qualify for this service.

Call (808) 428.9266 to make your appointment today!*
(808) 692.6444 for Cantonese/Mandarin

hawaiiusa logo    LEAP with hawaiiUSA

1226 College Walk, Honolulu, HI 96817
Thursdays, 5:00 PM - 7:30 PM
February 5 - April 9

*All sites by appointment only unless otherwise stated. Sites are closed on Federal and State Holidays.

If you would like to prepare your own returns and you made less than $60,000 in 2014, prepare and e-file BOTH your federal and state returns for FREE:

tax help questions

Pay It Forward 2014

Here at HawaiiUSA, the core of what we do is captured in our Life matters brand promise. Thanksgiving is a time to reflect upon people and things we're grateful for, and our credit union expresses appreciation for employees with a program called Pay It Forward.

HawaiiUSA presents every employee with two things - first, a gift card to share with our family during the holiday season, and second, cash for us to make a difference in the community we work and play in. We're graciously empowered to pay this money forward to those in need of a helping hand, whether it is an individual, group or organization.

Over the years, employees have expressed their appreciation of this unique opportunity to "Pay It Forward" by sharing amazing stories of warmth and compassion which embrace the Life matters spirit. We hope that these living testimonies also help inspire you!

Thank you for being a part of the HawaiiUSA Federal Credit Union family. Happy Holidays!

Giving New Meaning to "Life matters"

The good news is our company provided us with money to Pay It Forward, but the bad news is I agonize every year over who I should help. Last week, my co-worker shared a story about one of our contacts, who was having a difficult time and did not have time or the resources to give us a Christmas gift. His wife, who we have met, was having relapses with her cancer and the treatment was taking a toll not only on them physically, but financially. The first thing that came to my co-worker’s mind was, “We need to help them. How about we pool our Pay It Forward gift and give it to them to brighten their holidays”. For five of us, it was a resounding, “YES!” Just the other day, we were able to present our Pay It Forward money and gift cards to our contact who was stunned, speechless and ready to shed a tear. We shared with him how grateful we were that our company would provide an opportunity like this and we wanted to Pay It Forward to him and his wife. Today, we got an email from his wife which simply said,

“A big mahalo nui loa to you and your co-workers for your thoughtful gift… I was literally blown away by it. I will be sending a card of appreciation in the mail. Really it overwhelmed me and gives new meaning to Life Matters.”

Needless to say, reading her email today was a great way to start off the New Year! Thank you HawaiiUSA for allowing us to Pay It Forward!

~ HawaiiUSA FCU Employee

A Bit of Christmas Cheer Goes a Long Way

I love that we work for an organization that encourages employees to pay it forward! This year, I decided to use my $40 to purchase personal care items to donate to the homeless. My church is sponsoring a Christmas celebration for about 250 homeless individuals on Christmas morning. They will be providing food, entertainment, and gifts. This cause means a lot to me this year because I have a family member who was recently homeless. When I heard about the event I decided to go shopping that day. I didn’t want to put it off any longer because in the past I’ve gotten stuck trying to decide which cause to help, and ended up in “analysis paralysis.”

Regardless of how we choose to pay it forward, the great thing is that this opportunity forces us to think about the possibilities. There are countless ways that we can each make a difference in others’ lives, but it doesn’t have to be anything elaborate. The important thing is that we turn those intentions into action.

~ HawaiiUSA FCU Employee

Helping Make the Holidays Brighter

My Pay It forward story is short. I was looking at some of the items various members of our church brought for our annual Blessings Exchange. As I spoke to my friend, who was folding items for display, I learned that she had to leave her husband and was staying with other family members and friends. She had left her other jobs to help her husband in his work cleaning offices. She could not return to those jobs and other companies with similar jobs would not take her. I quickly thought of my “Pay It Forward” cash. I actually had last year’s cash plus this year’s cash, so a whopping $70.00! She was surprised and didn’t want to take it. I didn’t take it back and asked her to, “Pay It Forward to someone else in need if she didn’t have to use it.” I found out recently that she was able to share it with her son. Thank you, credit union family, for giving me the opportunity to share with others in need. Merry, Christmas!!!

~ HawaiiUSA FCU Employee

Giving Back to Community Heroes

In the middle of the night on October 27th, I got the scare of a lifetime. My husband started suffering intense chest pains, shortness of breath, cold sweats, and vomiting. He urged me to take him to the hospital in fear that it was a heart attack.

Frantic, I wrapped our baby in her blanket, placed her in the backseat of our van, and drove like a bat out of hell. I was too upset to drive all the way to the hospital, so instead I went to the Kaneohe Fire Station which was 2 minutes away. The Fire Crew and EMTs came to his aid immediately and eventually rushed him off in the ambulance.

The Fire Captain took my daughter and I into the Fire House to distract us so we would not see anything scary. It turned out that he was one of our members, and remembered me from my time at the Kaneohe Branch. He was so kind to take care of us and made arrangements for my parents to pick up my daughter and for me to get to the hospital to be with my husband.

In the end, it was not a heart attack. It was an infected Gall Bladder. The doctors removed it in an emergency surgery and after a week in the hospital I was able to bring my husband home.

When I returned to work and received my Pay it Forward envelope, I knew exactly what I wanted to do with it. I gave the money and gift card to the amazing Fire Crew and EMTs at the Kaneohe Fire Station. Each year, they gather with their families at the station for Thanksgiving. Usually they walk over to Times for their groceries, but they were all smiles when I told them they could make a quick run to Foodland for some ONO poke, LOL.

While it’s good to remember those less fortunate during the Holidays, we should also remember those who sacrifice time away from their families all year long so that our communities are safe. Thank you for this opportunity to ‘Give Back’ to the Heroes in my community.

~ HawaiiUSA FCU Employee

Banzai Financial Literacy

November 3, 2014

HawaiiUSA's Life Events Assistance Program, LEAP with HawaiiUSA, is sharing financial literacy with Hawaii's youth!

Order books now!

Since officially partnering with Banzai in April of 2014, our credit union has sponsored financial books and online learning materials to over 20 schools within the state. Educators, join us in teaching the importance of basic finance to our keiki so we may empower them to become responsible young adults!

To get started with Banzai and receive your sponsored materials, please sign up at:


Banzai Teachers

October is Breast Cancer Awareness Month

Join HawaiiUSA as We Support Making Strides Against Breast Cancer

During October, HawaiiUSA wants you to "think pink". Did you know that breast cancer is the most commonly diagnosed cancer among all females in Hawaii?* Chances are that you know a loved one who has been affected by this disease. Together, we can make a difference!

Want an easy way to help year-round?
Visa® Pink Platinum Credit Card
For every transaction you make, HawaiiUSA donates a portion to American Cancer Society's Making Strides Against Breast Cancer. Click here for card details and to apply.

HawaiiUSA PINK Events**

Sept 30 - Books Are Fun Fair
Oct 1 - KHON2 News Goes Pink
Oct 4 - Making Strides of Honolulu 5K Walk
Oct 11 - Pink Celebration
Event Details



** HawaiiUSA will donate proceeds from PINK events to Making Strides Against Breast Cancer

Saving Pets Matters...

The Community Connections Team and Main Branch staff present a check to Stephanie Ryan, President of Oahu SPCA, and her two furry friends, LG and Kapono.

Thank you for joining us in our campaign to support pets! HawaiiUSA FCU launched a variety of fundraising activities for both our employees and members in support of Hawaii's homeless/abused pets, lovingly cared for by both the Oahu Society for Prevention of Cruelty to Animals (Oahu SPCA) and Maui Humane Society.

Summer activities included "jeans week" and a pet video contest for employees, Facebook and Instagram #petsmatter contest, sales of limited edition "Pets Matter" paw-print bracelets, and general donations. We are appreciative for the outpouring of kokua for such great organizations doing lots of good in Hawaii!

Cookies for a Cause!

Making wishes come true! Mahalo for your support!

Help HawaiiUSA grant wishes by buying your cookies between August 15 and September 13, 2014

Love cookies? So do we. Visit any HawaiiUSA branch to purchase your choice of delicious Chocolate Chip or Oatmeal Raisin. At $6 a bag, you'll help our friends at Make-A-Wish Hawaii grant a very important wish for a child with a life-threatening medical condition, giving them hope, strength, and joy.

Find out more about our local Make-A-Wish Hawaii's mission to enrich kids' lives through the power of a wish!

#PETSMATTER Instagram/Facebook Winners

#PETSMATTER Contest Winners


Congrats to the 6 lucky winners of our #PETSMATTER Photo Contest who each scored a $50 gift card to Petco!

This Summer, HawaiiUSA is showing its love for pets by hosting a Pets Matter campaign. Here's how you can participate!

  1. Limited edition Pets Matter bracelets.
    Get yours by making a donation at any Oahu/Maui HawaiiUSA Branch to save pets through Oahu SPCA and Maui Humane Society!
  2. Swipe, Sign, and Save Debit Card Sweepstakes
    Enter to win a Pet-friendly Staycation by using your HawaiiUSA Debit MasterCard from now until August 15, 2014*. HawaiiUSA will donate to Oahu SPCA and Maui Humane Society.
*Full details and Sweepstakes Rules here.


Special Olympics Summer Games

Special Olympics 2014 HawaiiUSA

HawaiiUSA congratulates the many athletes, families, and coaches across the state who trained for Special Olympics Hawaii's Summer Games. Every year, HawaiiUSA staff and their families enjoy a company tradition of volunteering at the Track Staging Tent.

The mission of Special Olympics is to provide year-round sports training and athletic competition in a variety of Olympic-type sports for children and adults with intellectual disabilities, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy and participate in a sharing of gifts, skills, and friendship with their families, other Special Olympics athletes and the community.

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HawaiiUSA FCU For more information, call HawaiiUSA FCU at (808) 534.4300 or toll-free (800) 379.1300, click or visit one of our branches.
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