The Economic Impact Payment (EIP), also referred to as Stimulus Payment, is part of the COVID-19 relief provided to consumers by the Federal Government.

If you have Stimulus-related questions, we'll help you find answers. 


Eligibility and status

For answers about whether you are eligible and much more, visit the IRS Economic Payment Information Center

  • To check your payment status or submit your bank account information to the IRS, visit this IRS site
  • For more details on submitting your bank account information to the IRS, click here


EIP debit cards

At the end of May, the IRS began issuing certain Stimulus payments via prepaid debit card. These cards were mailed in plain white envelopes from “Money Network Cardholder Services.”​ Some recipients may have mistakenly discarded them. Read more from the U.S. Department of the Treasury

  • If you received an EIP debit card and want to learn more about it, click here
  • If you mistakenly discarded your EIP debit card, you may reorder one for free. According to the EIP Card website, to order a new card call them immediately at 1-800-240-8100 and select the “lost/stolen” option. The original EIP Card will be deactivated and a replacement card will be sent


Direct deposits and check deposits

Here's what you need to know about depositing Stimulus payments into your HawaiiUSA accounts


Tips from the IRS Website:

Watch for an IRS Letter

For security reasons, the IRS plans to mail a letter about the economic impact payment to the taxpayer’s last known address within 15 days after the payment is paid. The letter will provide information on how the payment was made and how to report any failure to receive the payment. If a taxpayer is unsure they’re receiving a legitimate letter, the IRS urges taxpayers to visit first to protect against scam artists.


Avoid scams related to economic payments and COVID-19

The IRS urges taxpayers to be on the lookout for scam artists trying to use the economic impact payments as cover for schemes to steal personal information and money. Remember, the IRS will not call, text you, email you or contact you on social media asking for personal or bank account information – even related to the economic impact payments. Also, watch out for emails with attachments or links claiming to have special information about economic impact payments or refunds.



Wondering what you should do with your Stimulus Payment?

Here are some ideas that won't give you a financial guilt-trip

  • Cover basic needs such as housing, food, transportation and utilities
  • Next, take a look at other bills and payments, including income taxes. Get creative; it could look like splitting that Stimulus money among the most important, then at least making minimum payments on others to ensure your accounts remain in good standing
  • If you’ve got those bases covered, there is no better time to start that emergency fund. While many experts recommend saving three to six months’ essential expenses, the reality is that even $1,000 can provide some peace of mind when life happens
  • Still looking for options? Paying a lump-sum toward debt could be a smart move, or even investing for the long-term if you have the patience to let the market recover