We are here for you
In these times of change and uncertainty HawaiiUSA is here for you. Life matters is more than just a nice saying; it’s our promise. Rest assured that we will adapt to continue serving you. Mahalo for your being part of the HawaiiUSA ohana.
Adjusted branch hours of operation
We are open to serve you; however to ensure the physical health and safety of our members and employees, we are implementing changes to all branch hours and access.
Safe Deposit Box access, Notary, and Medallion Signature Guarantees are by appointment only.
Shared Branching will be suspended effective Wednesday, 3/25.
Other credit unions within the Shared Branch network may also be temporarily suspending services, so please check the Hawaii Shared Branch Network or CO-OP Shared Branch Network and call before visiting the location.
Ala Moana Branch - Effective 3/24
CLOSED; Safe Deposit Box access, Notary, and Medallion Signature Guarantees are by appointment only.
Aloha Branch
CLOSED
Ewa Branch - Effective 3/24
CLOSED
Kahului Branch - Effective 3/23
Monday-Thursday: 9:00 am-3:00 pm
Friday: 12:00 pm-6:00 pm
Saturday: 9:00 am-12:00 pm
Kaneohe Branch - Effective 3/23
Monday-Thursday: 11:00 am-3:00 pm
Friday: 12:00 pm-6:00 pm
Saturday: 11:00 am-3:00 pm
Kihei Branch - Effective 3/23
Monday-Thursday: 9:00 am-3:00 pm
Friday: 12:00 pm-6:00 pm
Saturday: 9:00 am-12:00 pm
IEG Branch - Effective 3/23
Monday-Thursday: 9:00 am to 3:00 pm
Fri: 10:00 am to 6:00 pm
Sat: Closed
Pearl City Branch - Effective 3/23
Drive-thru and walk-up window only. Safe Deposit Box access, Notary, and Medallion Signature Guarantees are by appointment only.
Monday-Thursday: 9:00am – 3:00 pm
Friday: 12:00 pm – 6:00 pm
Saturday: 9:00am – 3:00 pm
All other branches - Effective 3/23
Monday-Thursday: 9:00am – 3:00 pm
Friday: 12:00 pm – 6:00 pm
Saturday: 9:00am – 3:00 pm
Lihue Community Outreach Office
At this time, member services at our Lihue Community Outreach Office are by appointment only. Learn more
Financial Relief
We are looking out for your financial health. Many of Hawaii’s households are facing financial hardship. Let us help you explore solutions.
Find a solution
Access to your money
Safely make deposits, payments, and get notifications from the comfort of home.
HawaiiUSA Digital Banking
- Deposit checks remotely by taking a photo with your mobile device
- Transfer money between your HawaiiUSA accounts, to other members, and to or from external bank accounts
- Make payments for bills, credit cards, and loans online
- Get account notifications sent to you as text, push, or email
Enroll at https://online.hawaiiusafcu.com/Registration or download the HawaiiUSA FCU mobile app.
Mobile Wallets
The use of digital payments is encouraged, as the World Health Organization notes that the Coronavirus can survive on hard surfaces, like coins and currency, for days. Mobile Wallet (i.e., Apple Pay, Samsung Pay, Masterpass) provides enhanced security with the additional benefit of bypassing the need to touch wallets, cards, or cash.
Cash access and deposits
Bank by phone
Call Center support representatives can help you perform account and loan transactions and assist with questions.
Contact us
Member Updates
- The 83rd Annual Celebration on April 5, 2020 has been postponed. Members who purchased a ticket, learn more here
Additional Resources