Here at HawaiiUSA, helping our members make their financial dreams come true extends far beyond just the walls of our branches. Life happens all over and all the time, so trust in our Life matters commitment to be there for you.


For in-person assistance, please visit any of our 14 conveniently located branches. You may also contact us through the Secure Mail feature found in HawaiiUSA Online Banking to securely and directly contact us regarding any of your banking needs. We’re also available over the phone by contacting our Call Center at (808) 534.4300 or toll-free at (800) 379.1300 (Neighbor Islands or mainland), or via email at


Common HawaiiUSA Online Banking troubleshooting / FAQs



Having difficulties with HawaiiUSA Online Banking? You may be able to find a solution in our Online Banking FAQs.