HawaiiUSA has special options available for members facing financial hardships due to the impacts of COVID-19. The safety and health of our loyal members and dedicated employees is of utmost importance to us.

Payment options for existing term loans and lines

If you have a current HawaiiUSA loan or line of credit with us, you may be eligible to defer your payment for one month, and up to a maximum of three times. Loans and lines that are eligible for deferred payments are Personal Loans, Auto Loans, Overdraft Lines of Credit, Signature Lines of Credit, and Home Equity Lines of Credit. 

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First Mortgage payment options

Members who are seeking assistance with their First Mortgage due to temporary financial hardship may qualify for relief programs. Please call HawaiiUSA’s servicing partner, Bank of Hawaii at (808) 694.7297 to learn about available options.

Mortgage foreclosure assistance

As Hawaii continues to recover from the economic conditions that have caused many challenging situations for our members, their families, and communities, some are still left with overwhelming financial obligations. If you’re facing difficulties making your mortgage payments, it’s critical that you don’t wait. Speak with one of our specialists today who will work with you to plan out your next steps. Foreclosure does not need to be your only option.

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HELOC Advance1

Members with an available balance on their Home Equity Line of Credit (HELOC) may advance funds by simply logging into Online Banking or our Mobile App, and transferring funds from their HELOC to their desired HawaiiUSA Share account.

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Student Choice Loan payment options

Members who have an existing Student Choice Loan may be eligible for a three-month deferral (COVID-19 forbearance). To learn more or request a deferral, visit: https://hawaiiusafcu.studentchoice.org/coronavirus-pandemic-information/

Helping you through times of uncertainty

From dealing with reduced income to managing your spending to protecting your business, we've gathered some resources to help you through these difficult times. 

Learn more



1 Minimum advance fees apply for advances less than the minimum allowed under your Home Equity Line of Credit program. See your Home Equity LoanLiner agreement for details.

Digital Banking

Make deposits, transfer money, and pay bills from the comfort of home. Enroll at https://online.hawaiiusafcu.com/Registration or download the HawaiiUSA FCU mobile app.

Button to download Mobile Banking App on the App Store Button to download Mobile Banking App on Google Play