To ensure we can best assist you, below is a listing that will help direct your call to the appropriate representative. We look forward to speaking with you soon!
Our business hours are:
Monday - Friday: 8:00 am - 6:00 pm HST
Saturday: 9:00 am - 1:00 pm HST
How can we help you today? During business hours, press:
1
Telephone Banking Automated Service
Transfer funds between HawaiiUSA accounts, get balance inquiries, or obtain account info from a touchtone phone
2
Loans
Make a payment, skip a payment, pending/existing inquiries, apply, etc.
3
Online and Mobile Banking
Enrollment, troubleshooting, Bill Pay, Mobile Deposit
4
Account Inquiry & Transfers
Check your balance, inquire if a check or transaction cleared, transfer funds, file a dispute, update your contact information
5
Cards (Credit, Debit, or ATM)
Activate your card, report lost/stolen card, card disputes, and travel notifications
6
Membership and New Account Information
Open a new account, inquire about an existing account application, member eligibility and benefits
7
MemberPass Secure ID
Use our free MemberPass smartphone app to protect and verify your identity securely over the phone or online.
After business hours, press:
1
Online and Mobile Banking
Enrollment, troubleshooting, Bill Pay, Mobile Deposit
2
Telephone Banking Automated Service
Transfer funds between HawaiiUSA accounts, get balance inquiries, or obtain account info from a touchtone phone
3
Account Inquiry & Transfers
Check your balance, inquire if a check or transaction cleared, transfer funds, file a dispute, update your contact information
4
Debit and ATM Cards
Activate your card, report lost/stolen card
5
Credit Card
Activate your card, report lost/stolen card
6
Credit Card Dispute
File a dispute
0
Leave a Voicemail
You may also:
Visit a Branch
Email Us