To ensure we can best assist you, below is a listing that will help direct your call to the appropriate representative.  We look forward to speaking with you soon!

 

Our business hours are:
Monday - Friday: 8:00 am - 6:00 pm HST
Saturday: 9:00 am - 1:00 pm HST

As of December 14, 2020, we've made changes to our options - please note the differences during and after business hours. 

 

How can we help you today? During business hours, please press:

1

Loans

Make a payment, skip a payment, pending/existing inquiries, apply, etc.

2

Online and Mobile Banking

Enrollment, troubleshooting, Bill Pay, Mobile Deposit

3

Account Inquiry & Transfers

Check your balance, inquire if a check or transaction cleared, transfer funds, file a dispute, update your contact information

4

Cards (Credit, Debit, or ATM)

Activate your card, report lost/stolen card, card disputes, and travel notifications

5

Membership and New Account Information

Open a new account, inquire about an existing account application, member eligibility and benefits

 

0

Reach an Operator

 

 

After business hours, please press:

1

Online and Mobile Banking

Enrollment, troubleshooting, Bill Pay, Mobile Deposit

2

Telephone Banking Automated Service

3

Account Inquiry & Transfers

Check your balance, inquire if a check or transaction cleared, transfer funds, file a dispute, update your contact information

4

Debit and ATM Cards

Activate your card, report lost/stolen card

5

Credit Card

Activate your card, report lost/stolen card

6

Credit Card Dispute

File a dispute

0

Leave a Voicemail

 

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