How can we help you today?

Our phone hours are:
Monday - Friday: 8:00 am - 6:00 pm HST
Saturday: 9:00 am - 1:00 pm HST

 

During business hours, press:

1

Telephone Banking Automated Service

Transfer funds between HawaiiUSA accounts, get balance inquiries, or obtain account info from a touchtone phone

2

Loans

Make a payment, skip a payment, pending/existing inquiries, apply, etc.

3

Online and Mobile Banking

Enrollment, troubleshooting, Bill Pay, Mobile Deposit

4

Account Inquiry & Transfers

Check your balance, inquire if a check or transaction cleared, transfer funds, file a dispute, update your contact information

5

Cards (Credit, Debit, or ATM)

Activate your card, report lost/stolen card, card disputes, and travel notifications

6

Membership and New Account Information

Open a new account, inquire about an existing account application, member eligibility and benefits

 

7

MemberPass Secure ID

Use our free MemberPass smartphone app to protect and verify your identity securely over the phone or online.

0

Reach an Operator

 

 

After business hours, press:

1

Telephone Banking

Transfer funds between HawaiiUSA accounts, get balance inquiries, or obtain account info from a touchtone phone

2

ATM/Debit Cards

Activate your card, report lost/stolen card

3

VISA Cards

Activate your card, report lost/stolen card

4

VISA Disputes

File a VISA dispute

5

Account Information and Updates

Check your balance, inquire about checks or transaction, transfer funds, file debit card disputes, update your contact information, etc.

0

Leave a Voicemail

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