Member Solution Center Phone Menu Options

1

Telephone Banking Automated Service

Transfer funds between HawaiiUSA accounts, get balance inquiries, or obtain account info from a touchtone phone

2

Loans

Make a payment, skip a payment, pending/existing inquiries, apply, etc.

3

Online and Mobile Banking

Enrollment, troubleshooting, Bill Pay, Mobile Deposit

4

Account Inquiry & Transfers

Check your balance, inquire if a check or transaction cleared, transfer funds, file a dispute, update your contact information

5

Cards (Credit, Debit, or ATM)

Activate your card, report lost/stolen card, card disputes, and travel notifications

6

Membership and New Account Information

Open a new account, inquire about an existing account application, member eligibility and benefits

7

MemberPass Secure ID

Use our free MemberPass smartphone app to protect and verify your identity securely over the phone or online.

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Reach an Operator

1

Telephone Banking

Transfer funds between HawaiiUSA accounts, get balance inquiries, or obtain account info from a touchtone phone

2

ATM/Debit Cards

Activate your card, report lost/stolen card

3

VISA Cards

Activate your card, report lost/stolen card

4

VISA Disputes

File a VISA dispute

5

Account Information and Updates

Check your balance, inquire about checks or transaction, transfer funds, file debit card disputes, update your contact information, etc.

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Leave a Voicemail