This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.

Forbes and Statista identified America’s Best-In-State Credit Unions 2021 based on an independent survey of approximately 25,000 U.S. consumers who were asked to rate credit unions at which they have or previously have had checking accounts. Participants made recommendations regarding overall satisfaction; they also assessed credit unions in the following areas: Trust, Terms & Conditions, Branch Services, Digital Services, Customer Service, and Financial Advice. These six areas reflect a credit union’s commitment to providing trustworthy financial advice, convenient and simple banking experiences, and fair and transparent policies. Just 3.6% of the 5,068 credit unions in the U.S. made the list.

 

"We are honored to receive this recognition. Every aspect of our business is influenced by the voice of our membership, and this award means that much more because it shows that they are experiencing the value we strive to deliver. This achievement is testimony to our commitment to service excellence for our members, workforce, and communities."

Karl Yoneshige
President & CEO
HawaiiUSA Federal Credit Union

 

HawaiiUSA FCU named Best-in-State Credit Union 2021