Member Security

HawaiiUSA FCU wants to assure our members we are committed to preserving their identity and account safety. We have gone to great measures to ensure the integrity of our credit union is not compromised. Please check back our Web site for updates on scams, safety concerns and security tips.

|Fraud Alert|Security Tips|Announcements|

Please report any questionable inquiries to HawaiiUSA FCU.

Fraudulent Messages: Here are fraudulent messages that reference HawaiiUSA FCU that have been reported. Please report any fraudulent message to HawaiiUSA FCU:

Past Fraudulent Vishing Messages
Past Fraudulent Phishing Messages

CUNA Scam: HawaiiUSA FCU would like to warn its members of another phishing e-mail that has been circulating. The fraudulent e-mail claims to be from the Credit Union National Association (CUNA) and offers a $300 reward. To view sample of fraudulent e-mail [click here].

Information Update E-Mail: We would like to let our members know about a phishing e-mail that was received addresses from HawaiiUSA FCU. The e-mail fraudulently claims that members need to update their accounts and personal records...[read on]

State Tax Refund: Scam The State has issued a warning regarding fraudulent e-mails being circulated claiming to be from the State of Hawaii Department of Taxation. The e-mail informs recipients they are due a tax refund. The fraudulent e-mail prompts recipients to a Web site, which closely resembles the Tax Department's official site, and submit specific confidential information; including, social security number, debit card number and PIN number.

The Department of Taxation does NOT send taxpayers e-mails regarding tax refunds. The State urges those whom have received this e-mail to immediately report it to the Department of Taxation at (808) 587.1540.

Avoid Fraudulent Charitable Contribution Schemes: Unfortunate natural disasters have struck this country within the past few months. Fires, floods and tornadoes have destroyed the lives of many. Seeing these people in need create a desire to help these victims through monetary donations. HawaiiUSA FCU would like to remind our members, that when you donate to a charitable organization please be sure it is not a fraudulent organization looking to scam the public.

Warning!!! It has come to our attention that phone calls have been made to members by someone pretending to be from HawaiiUSA FCU. These calls were offering a VISA reward package and offered gift certificates to Costco, Wal-Mart, and other companies in return for signing up. Do not disclose any personal information!

WE WILL NOT ASK YOU FOR YOUR PERSONAL INFORMATION THROUGH THIS MANNER. If you are ever questioned hang-up and please call us directly.

Beware of Fraudulent Refund E-Mails: An FBI press release is asking the public to be aware of yet another e-mail scam. These e-mails contain false refund notifications for those whom have been victimized by Internet fraud. These messages claim to be from the Internet Crime Complaint Center (IC3) and/or the government of the United Kingdom...[read on]

Scam Emails Seek Donations for Earthquake Victims: Be aware of e-mails claiming to be raising money to aid the victims of the recent earthquake in China. According to the FBI, tragedies like this often prompt individuals to solicit contributions for a fake charitable organization. Some of the Chinese earthquake scams offer a free trip to the largest donor...[read on]

Fraudulent Lottery Drawing: Fraudulent activity also occurs via postal mail. If you receive a letter stating you won a lottery and a cashier's check enclosed for payment of a Processing Service Tax, more than likely it is a scam...[read on]

Phishing Surveys: Recently, people across the nation have been receiving an e-mail offering $50 to fill out a survey from either The Credit Union National Association (CUNA) or The National Credit Union Administration (NCUA)...[read on]

Archived Examples of Scams: As technology and security progresses, these scams have become more creative and elaborate. [Click here] to view examples of past scams.

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Keeping Your Credit Card Safe and Secure: Credit card scams are more prevalent in our State. HawaiiUSA FCU is taking steps to educate our members to minimize their risks of becoming a victim. Since fraudulent telemarketing schemes, stolen credit cards and unauthorized charges have become all too common, we've put together these useful tips which may help avoid possible problems...[read on]

Victim of Identity Theft - What To Do: Taking quick action can help to overcome and minimize some of the difficulties caused by Identity Theft and fraud to your financial account. Here are some actions you should take immediately. Don't forget to keep a log of all conversations, dates, names, phone number of the agencies you contacted, time spent and expenses incurred. Confirm you conversations in writing. Send correspondence by certified mail and return receipt requested. Keep copies of all documents...[read on]

Review Your Credit Report Annually: Consumers in Hawaii and the Western States now have free access to their own credit reports once a year. Reviewing your credit report is important to you to ensure your information is accurate, complete and up-to-date before you apply for a loan. It will help you guard against identity theft to monitor if any thieves have attempted to take over your accounts. Three nationwide consumer reporting companies, Equifax, Experian and TransUnion, have set up one central Web site to order your free annual report at www.annualcreditreport.com...[read on]

Web Virus Control: There is a new threat targeting Internet Explorer browser users; a virus that can steal the password and account information of people who do online banking. The virus can come from pop-up ads that secretly download software, capable of capturing your keystrokes...[read on]

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Announcements

NCUA Insures Your Account Up To $250,000: Effective October 3, 2008, Congress passed and the President signed into law, the financial rescue bill which included legislation to temporarily increase the deposit insurance from $100,000 to $250,000. This increase will be in effect until December 31, 2013... [read on]

Protect Yourself from Identity Theft: Identity theft is a growing problem throughout the nation. HawaiiUSA FCU would like to provide its members with these simple "do"s and "don't"s to help minimize the risk of identity theft...[read on]

Vishing: Consumers have been aware of "Phishing scams" for a while, and now need to be aware of a new scam dubbed "vishing." Vishing is the gathering personal information through an electronic phone service...[read on]

Phishing: Phishing is the term for the Internet scam that uses bogus e-mails to capture your personal information. In these scams, you may receive an e-mail that looks like an official e-mail from a financial institution or reputable company...[read on]

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