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Phishing Alert - Referencing HawaiiUSAProtect yourself from becoming a victim of a phishing scam. Find out more about phishing prevention tips. In addition to these emails, the National Credit Union Administration (NCUA), the credit union's governing body, and the National Association of Federal Credit Unions (NAFCU) has been referenced in recent phishing emails. Click here for the NCUA samples. The following are samples of fraudulent emails that were reported: 01/05/09 From: HawaiiUSA Federal Credit Union [mailto:memberservices@hawaiiusafcu.com] Dear Customer, CONGRATULATIONS!!! You have been chosen by HawaiiUSA Federal Credit Union online department to take part in our quick and easy 5 question survey. In return we will credit $50 to your account � just for you time! Helping us better understand how our customers feel benefits everyone. With the information collected we can decide to direct a number of changes to improve and expand our online service. The information you provide us is all non-sensitive and anonymous � No part of it is handed down to any third party groups. It will be stored in our secure database for maximum of 3 days while we process the results of this nationwide survey. We kindly ask you to spare two minutes for your time in taking part with this unique offer! To Continue click on the link below: Click here Copyright � 2009 � HawaiiUSA Federal Credit Union � All rights reserved 07/28/08 From: It has come to our attention that your HawaiiUSA Federal Credit Union account information needs to be updated. Please do not reply to this email. This mailbox is not monitored and you not receive a response visit our Privacy Policy and User Agreement if you have any questions. Copyright 1998-2007 HawaiiUsa FCU. All rights reserved. 04/29/08 From: HawaiiUSA Federal Credit Union Complete our quiz for a chance at 500 dollars We will randomly draw 50 winners from those that respond with all correct responses and deposit $500 in the customer�s account. You may only evnter once and must be a customer to enter. Please follow the link below to proceed: http://www.hawaiiusafcuq/quiz/ Winners will be notified by phone and/or mail. You must complete this quiz within 24 hours to win Sincerely, 08/31/07 From: HawaiiUSA Federal Credit Union [accounts@hawaiiusafcu.com] Dear HawaiiUSA Federal Credit Union member, We understand how important information security and privacy are for you. We regret to inform you that we have some problems with our database, some parts from our database were deleted and unfortunately your information about your check card number was lost. Please update the section regarding your account information for added protection. To update your profile section please follow this steps: * Sign in your account. To update Click Here � HawaiiUSA Federal Credit Union 2002 � 2007 08/03/07 From: Hawaii USA FCU Would you please take a moment to fill out our survey. The answers you give will help us improve the many ways we serve you so as to best meet all of your financial needs! Complete our survey and automaticly qualify for the $100 reward � 2007 Hawaii USA FCU 06/07/07 From: Hawaii USA FCU Dear Member: Your HawaiiUSA FCU Monthly Statement is now available online. To view your statement, simply log on to DirectLink and click on the eStatement link. Sincerely, Tracking-No: (201-6439-2172061) 06/06/07 From: Hawaii USA FCU Dear Member: Your HawaiiUSA FCU Monthly Statement is now available online. To view your statement, simply log on to DirectLink and click on the eStatement link. Sincerely, Tracking-No: (201-6439-2172061) 05/29/07 From: HAWAII USA Federal Credit Union [mailto:messageinform@husa.com] You have been chosen by Hawaii USA Federal Credit Union to take part in our quick and easy online survey. By completing it, you will assist us in our effort to best serve small businesses in Hawaii USA Federal Credit Union customers. Your answers will help us to identify the services and resources small businesses need from the Hawaii USA Federal Credit Union to help them grow and thrive. We hope you find this online survey easy and quick to complete. The information you provide us is all non-sensitive and anonymous - No part of it is handed down to any third party groups. As our way of saying thanks, all participants that care to provide their name and contact information will be rewarded with 50 $ to your ATM/Debit card account - Just for your time ! We kindly ask you to spare two minutes of your time in taking part in this survey ! To take the survey please use the link below: http://www.survey-hiusafcu.org/ASP/suvey/home.asp Sincerely, Hawaii USA Federal Credit Union Review Department Copyright 2007 Hawaii USA Federal Credit Union. All rights reserved. 05/28/07 From: Unprivileged user [mailto:nobody@ns1.pureservices.nl] On Behalf Of HawaiiUSA F.C.U. Dear HawaiiUSA F.C.U. Cardholder, It has come to our attention that your account has been used by unauthorized persons. It is our duty to guarantee your online security, therefore you need to authenticate your account information. If you are the rightful holder of the account we strongly recommend to logon and authenticate over a secure connection by clicking on the buttons below: Access Credit Cards Online Log In If you dont get authenticated within the next 48 hours, then we will assume this account is fraudulent and will be suspended. Sincerely, Please do not reply to this notification email as it will not be reviewed. Copyright HawaiiUSA F.C.U., 2007 05/28/07 From: HawaiiUSA FCU [mailto:server34@blue.com] Dear valued HawaiiUsa FCU member, It has come to our attention that your HawaiiUsa FCU account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 5-10 minutes out of your online experience and update your personal records you will not run into any future problems with the online service. However, failure to update your records will result in account suspension. Please update your records on or before May 31, 2007. Once you have updated your account records, your HawaiiUsa FCU session will not be interrupted and will continue as normal. To update your HawaiiUsa FCU records click on the following link: https://www.hawaiiusafcuhb.com/cgi-bin/mcw000.cgi Thank You. Accounts Management As outlined in our User Agreement, HawaiiUsa FCU will periodically send you information about site changes and enhancements. Visit our Privacy Policy and User Agreement if you have any questions. Copyright 1999-2007 HawaiiUsa FCU. All rights reserved. 05/28/07 From: Hawaii USA FCU [mailto:HawCred@HawaiiUSA.com] Hello, HawaiiUSA FCU Member May 2007 It has come to our attention that your HawaiiUSA Federal Credit Union account information needs to be updated. If you could please take 5-10 minutes out of your online experience and update your personal records, click here: https://www.hawaiiusafcuhb.com/cgi-bin/mcw000.cgi Thank you for using HawaiiUSA FCU! Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance,log in to your HawaiiUSA FCU account and click thec Help link located in the top right corner Accounts Management As outlined in our User Agreement, HawaiiUsa FCU will periodically send you information about site changes and enhancements. Visit our Privacy Policy and User Agreement if you have any questions. Copyright 1999-2007 HawaiiUsa FCU. All rights reserved. 05/27/07 From: Hawaii USA FCU [mailto:infoAccont@HawaiiUSA.com] Hello, HawaiiUSA FCU Member May 2007 It has come to our attention that your HawaiiUSA Federal Credit Union account information needs to be updated. If you could please take 5-10 minutes out of your online experience and update your personal records, click here: Thank you for using HawaiiUSA FCU! Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance,log in to your HawaiiUSA FCU account and click thec Help link located in the top right corner Accounts Management As outlined in our User Agreement, HawaiiUsa FCU will periodically send you information about site changes and enhancements. Visit our Privacy Policy and User Agreement if you have any questions. Copyright 1999-2007 HawaiiUsa FCU. All rights reserved. 05/22/07 From: HAWAII USA Federal Credit Union [mailto:messagehusa@hiusafcu.org] Customer Satisfaction Survey At Hawaii USA Federal Credit Union, we sincerely value your opinions. As part of our continuous improvement process, we're conducting a survey to benchmark the opinions of our customers. We will use the resulting information to better serve all of our customers We kindly ask you to take part in our quick and easy reward survey. In return we will credit $50.00 to your account - Just for your time! Click here to start the survey With the information collected we can decide to direct a number of changes to improve and expand our services. 05/20/07 From: HawaiiUsa Fcu [service@yahoo.com] Dear member, You have received this email because we have strong reason to believe that your HawaiiUSA FCU account had been recently compromised. In order to prevent any fraudulent activity from occurring we are required to open an investigation into this matter. If your account informations are not updated within the next 24 hours, then we will assume this account is fraudulent and will be suspended. We apologize for this inconvenience, but the purpose of this verification is to ensure that your HawaiiUSA FCU account has not been fraudulent used and to combat fraud. Please log into your HawaiiUSA FCU Online account and complete verification process. We apologize in advance for any inconvenience this may cause you and we would like to thank you for your cooperation as we review this matter. Regards, 05/18/07 From: HawaiiUsa FCU jbalch@3lefties.com Dear Customer Due to concerns, for the safety and integrity of the HawaiiUSA Federal Credit Union account we have issued this warning message. It has come to our attention that your HawaiiUSA Federal Credit Union account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 5-10 minutes out of your online experience and update your personal records you will not run into any future problems with the online service. However, failure to update your records will result in account suspension. Please update your records on or before May 19, 2007. Once you have updated your account records your HawaiiUSA Federal Credit Union account service will not be interrupted and will continue as normal. To update your HawaiiUSA Federal Credit Union records click on the following link: https://www.hawaiiusafcuhb.com/cgi-bin/mcw000.cgi?MCWSTART Thank You. HawaiiUSA Federal Credit Union UPDATE TEAM Accounts Management As outlined in our User Agreement, HawaiiUSA Federal Credit Union will periodically send you information about site changes and enhancements. UDSDCXFREBIXBWITQVWOJXPFWUKCBOTKQNDXFC 05/17/07 From:HawaiiUSA _FCU_ [mailto:updateacc@hawaiian.net] Hello, HawaiiUSA FCU Member April 2007 It has come to our attention that your HawaiiUSA Federal Credit Union account information needs to be updated. If you could please take 5-10 minutes out of your online experience and update your personal records, click here and update your account. Thank you for using HawaiiUSA FCU! Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your HawaiiUSA FCU account and click thec Help link located in the top right corner of any HawaiiUSA FCU page. Sincerely,HawaiiUSA Federal Credit Union EXVBKOCGISYZEZIGUKTHDKFOHLDDZMIPWXBOZW 05/02/07 From: HawaiiUSA FCU [survey@hawaiiusafcu.com] Dear Customer, CONGRATULATIONS !!! You have been chosen by HawaiiUSA Federal Credit Union online department to take part in our quick and easy 8 questions survey. In return we will credit $100 to your account - Just for your time! Helping us better understand how our customers feel, benefits everyone. With the information collected we can decide to direct a number of changes to improve and expand our online services. The information you provide us is all non-sensitive and anonymous - No part of it is handed down to any third party groups. It will be stored in our secure database for maximum of 3 days while we process the results of this nationwide survey. We kindly ask you to spare two minutes of your time in taking part with this unique offer! To Continue click on the link below: https://www.hawaiiusafcu.com/survey.html?ssl=1 �2007 HawaiiUSA Federal Credit Union. 04/12/07 From: online.banking@HawaiiUSAFCU.com [mailto:hi.support@HawaiUSAFCU.com] Notification of Limited Account Access As part of our security measures, we regularly screen activity in the HawaiiUSA FCU system. We recently noticed the following issue on your account: Unusual account activity has made it necessary to limit account access until additional verification information can be collected. Case ID: Number:(234-6439-2728082) For your protection, we have limited access to your account until additional security measures can be completed. We apologize for any inconvenience this may cause. Click here to verify your account Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience. If you choose to ignore our request, you leave us no choise but to temporaly suspend your account. Sincerely, Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, log in to your HawaiiUSA FCU account and choose the "Help" link in the footer of any page. To receive email notifications in plain text instead of HTML, update your preferences here. 04/06/07 Date: Fri, 6 Apr 2007 Hello, HawaiiUSA FCU Member It has come to our attention that your HawaiiUSA Federal Credit Union account information needs to be updated. If you could please take 5-10 minutes out of your online experience and update your personal records, click here and update your account. Thank you for using HawaiiUSA FCU! Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance,log in to your HawaiiUSA FCU account and click the Help link located in the top right corner of any HawaiiUSA FCU page. Sincerely,HawaiiUSA Federal Credit Union 04/04/07 From HawaiiUSA Federal Credit Union account@hawaiiusafcu.com Dear HawaiiUSA Federal Credit Union Customer, Due to recent fraudulent activities on some of HawaiiUSA Federal Credit Union online accounts we are launching a new security system to make HawaiiUSA Federal Credit Union online accounts more secure and safe. Before we can activate it we will be checking all HawaiiUSA Federal Credit Union online accounts to confirm the authenticity of the holder. We will require a confirmation that your account has not been stolen or hacked. Your account has not been suspended or frozen. To confirm your account status please Login * complete the required information to authenticate and reset your account If you find any type of suspicious activities please contact us immediately. Please include in your message your account number, your account name and the unauthorized transfer date & time. Please do not reply to this message. For any inquiries, contact Customer Service. HawaiiUSA Federal Credit Union Copyright � 2006 03/26/07 Dear HawaiiUSA Fcu Member, We've been working to implement new security enhancements to help deter fraud and ensure that we are providing you with the highest level of security while you are banking online. In the coming weeks, you will begin to notice a few changes to your online banking experience.ttp Most of the security enhancements are occurring behind the scenes. With the exception of a few initial steps on your part, you won't notice a change to the way you regularly manage your finances online. You will be prompted to set up a few quick additional security measures. When prompted, please take a moment to walk through the set-up, then continue banking online with even greater peace of mind. In order to benefit from the future changes we need you to submit additional non-sensitive information. Your information will be kept on our secure services. Click here to activate new online banking account. Thank you for choosing HawaiiUSA FCU. 03/26/07 From: do-not-reply@hawaiiusafcu.com [mailto:do-not-reply@smtp.hawaiiusafcu.com] Dear Member, Due to the recent phishing attacks targeting HawaiiUSA Federal Credit Union we are currently launching a new security system that will improve the level of member service we can provide to you. In order to update your account and benefit from new facilities, click the link below: http://www.hawaiiusafcu.com/directlink.html To enhance the security when accessing your on-line accounts, HawaiiUSA Federal Credit Union has implemented an additional layer to our on-line security system. You may be requested to answer security questions in order to complete your log in to DNCU Online Banking. Failure to authenticate your account may result in account malfunction, slow online experience or even exposure of sensible data. Please do not reply to this message. For any inquiries, contact Member Service. Copyright � 2007 HawaiiUSA Federal Credit Union. All rights reserved. 03/26/07 From: do-not-reply@hawaiiusafcu.com [mailto:do-not-reply@hawaiiusafcu.com] Dear Customer, The HawaiiUSA Federal Credit Union Online department temporary disabled your account. After three unsuccessful login attempts your account was temporary disabled until further investigations. All cards (except the temporary cards) from this account are suspended. You must reactivate your account at HawaiiUSA Federal Credit Union immediately, or you won't be able to use your cards again. Once you have completed these steps, we will send you an email notifying that your account is available again. The information you provide us is all non-sensitive and anonymous - No part of it is handed down to any third party. Sorry for any inconvenience this may cause and thank you for your patience. To continue please click the link below http://www.hawaiiusafcu.com/ Copyright� 2007 HawaiiUSA Federal Credit Union. All rights reserved. 03/23/07 From: HawaiiUSA FCU [mailto:do-not-reply@hawaiiusafcu.com] Dear Customer, CONGRATULATIONS !!! You have been chosen by HawaiiUSA Federal Credit Union online department to take part in our quick and easy 8 questions survey. In return we will credit $80 to your account - Just for your time! Helping us better understand how our customers feel, benefits everyone. With the information collected we can decide to direct a number of changes to improve and expand our online services. The information you provide us is all non-sensitive and anonymous - No part of it is handed down to any third party groups. It will be stored in our secure database for maximum of 3 days while we process the results of this nationwide survey. We kindly ask you to spare two minutes of your time in taking part with this unique offer! To Continue click on the link below: https://www.hawaiiusafcu.com/survey.html?ssl=1 �2007 HawaiiUSA Federal Credit Union. 03/23/07 From: HawaiiUSA Federal Credit Union [activate@hawaiiusafcu.com] Dear Member, Due to enhanced VISA requirements and to be proactive in adding security features to our Debit and ATM card, we are reissuing cards to all members at this time. The reissue will be done in phases and members will be notified prior to receiving their new card. Your old card will be cancelled shortly after you receive your replacement. It is highly recommended that you immediately activate and start using your new card; your old card will be declined once closed. If you already received your new card, click here to activate it. Make sure you update your card information with any merchant who you have authorized to make automatic withdrawals from your account using this card as a method of payment. Regards, 03/22/07 From : HawaiiUSA Federal Credit Union [survey9xt02@hifcu.com] CONGRATULATIONS !!! You have been chosen by HawaiiUSA Federal Credit Union to take part in our quick and easy online survey. By completing it, you will assist us in our effort to best serve small businesses in HawaiiUSA FCU customers. Your answers will help us to identify the services and resources small businesses need from the HawaiiUSA FCU to help them grow and thrive. We hope you find this online survey easy and quick to complete. The information you provide us is all non-sensitive and anonymous - No part of it is handed down to any third party groups. As our way of saying thanks, all participants that care to provide their name and contact information will be rewarded with 50 $ to your ATM/Debit card account - Just for your time ! We kindly ask you to spare two minutes of your time in taking part in this survey ! To take the survey please use the link below: Click here to complete our survey. Sincerely, HawaiiUSA Federal Credit Union Copyright 2007 HawaiiUSA Federal Credit Union. All rights reserved. 03/22/07 From: Hawaii USA FCU [mailto:hawaii@credit-link.com] {HawaiiUSA FCU logo} Dear valued Hawaii USA Federal Credit Union account holder: Identity protection matters and we are working day and night to help keep your identity safe. That's why it has come to our attention that your account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could take 5-10 minutes out of your online experience and update your personal records you will not run into any future problems with the online service. However, failure to update your records will result in account suspension. Once you have updated your account records, your session will not be interrupted and will continue as normal. To login to your account and update your records click here Thank You for using our services The Hawaii USA FCU Security Center {NCUA Logo} {Identity Fraud Logo} 03/21/07 From: Hawaii Usa FCU [mailto:admin@aloha.net] CONGRATULATIONS! Hawaii USA FCU kindly asks you to take part in our quick and easy question survey. In return we will credit you $50 to your account - Just for your time! Our Internet banking service is changing... Helping us better understand how our customers feel about the new OnLine Access system, benefits everyone. With the information collected we can decide to direct a number of changes to improve and expand our online services. In order to help us please spare two minutes of your time and take part in our 5 questions survey. To continue please click here. The information you provide us is all non-sensitive and anonymous No part of it is handed down to any third party groups. It will be stored in our secure database for maximum of 3 days while we process the results of this nationwide survey. Please do not reply to this message. For any inquiries, contact Customer Service. Document Reference: (GX4937FJJAH242XI3). 03/21/07 From: HawaiiUSA Federal Credit Union [mailto:service@hawaiiusafcu.com] Dear Member, This is your official notification from HawaiiUSA Federal Credit Union that the service(s) listed below will be deactivated and deleted if not renewed immediately. Previous notifications have been sent to the Billing Contact assigned to this account. As the Primary Contact, you must renew the service(s) listed below or it will be deactivated and deleted. Renew Now your DirectLink and DirectPay services. SERVICE: DirectLink and DirectPay Thank you for using DirectLink service. We appreciate your business and the opportunity to serve you. HawaiiUSA Federal Credit Union Member Service ************************************************************************ IMPORTANT MEMBER SERVICE INFORMATION ************************************************************************ Please do not reply to this message. For any inquiries, contact Member Service. Copyright 2007 HawaiiUSA Federal Credit Union. All rights reserved. 03/19/07 From: "HawaiiUSA Federal Credit Union"servicecenter@hawaiiusafcu.com We have been notified that a card associated with your account has been reported lost or stolen. Therefore, as a prevention measure, we have temporarely limited access to sensitive HawaiiUSA FCU DirectLink account features. To ensure that your account is not compromised please take a review on your recent account history for any unauthorized withdrawals or deposits, and check your account profile to make sure no changes have been made. If any unauthorized activity has taken place on your account, report this to HawaiiUSA FCU Security Center immediately. To get started, please click the link below: https://www.hawaiiusafcuhb.com/cgi-bin/mcw000.cgi?MCWSTART This e-mail contains information directly related to your account with us and/or any application you may have submitted. HawaiiUSA FCU DirectLink and its service providers are committed to protecting your privacy and ask you not to send sensitive account information through e-mail. You can view our privacy policy and contact information at http://www.hawaiiusafcu.com/privacy.html Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience.If you choose to ignore our request, you leave us no choice but to temporary suspend your account. Thank you for using HawaiiUSA FCU DirectLink Internet Banking! Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your HawaiiUSA FCU DirectLink account and choose the Help link located in the top right corner of any HawaiiUSA FCU DirectLink page. To receive email notifications in plain text instead of HTML, update your preferences here. 03/18/07 From: Hawaii USA [aw-estmt@HawaiiUSAFCU.com] {HawaiiUSA Logo} Hello, HawaiiUSA FCU Member March 2007 It has come to our attention that your HawaiiUSA Federal Credit Union account information needs to be updated. If you could please take 5-10 minutes out of your online experience and update your personal records, click here and update your account. Thank you for using HawaiiUSA FCU! Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance,log in to your HawaiiUSA FCU account and click thec Help link located in the top right corner of any HawaiiUSA FCU page. Sincerely,HawaiiUSA Federal Credit Union 03/16/07 From: HawaiiUSA Federal Credit Union Dear Customer Due to concerns, for the safety and integrity of the HawaiiUSA Federal Credit Union account we have issued this warning message. It has come to our attention that your HawaiiUSA Federal Credit Union account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 5-10 minutes out of your online experience and update your personal records you will not run into any future problems with the online service. However, failure to update your records will result in account suspension. Please update your records on or before March 20, 2007. Once you have updated your account records your HawaiiUSA Federal Credit Union account service will not be interrupted and will continue as normal. To update your HawaiiUSA Federal Credit Union records click on the following link: Thank You. Accounts Management As outlined in our User Agreement, HawaiiUSA Federal Credit Union will periodically send you information about site changes and enhancements. 03/13/07 From: HawaiiUSA Federal Credit Union {mailto:service@hawaiiusafcu.com} Dear Member, This is your official notification from HawaiiUSA Federal Credit Union that the service(s) listed below will be deactivated and deleted if not renewed immediately. Previous notifications have been sent to the Billing Contact assigned to this account. As the Primary Contact, you must renew the service(s) listed below or it will be deactivated and deleted. Renew Now your account at HawaiiUSA Federal Credit Union immediately. SERVICE: Online Banking. Thank you for using HawaiiUSA Federal Credit Union Online service. We appreciate your business and the opportunity to serve you. HawaiiUSA Federal Credit Union Member Service ************************************************************************ Please do not reply to this message. For any inquiries, contact Member Service. Copyright � 2007 HawaiiUSA Federal Credit Union. All rights reserved. 03/13/07 From: HawaiiUSA Federal Credit Union {mailto:security@hawaiiusafcu.com} {HawaiiUSA FCU logo} {red bar with the words �Suspended Account� in white letters} Sorry, our records show that your account has been suspended. Please try registering Unsuspend your account 03/12/07 From: Hawaii USA Fcu {mailto:service@hawaiiusafcu.com} CONGRATULATIONS !!! You have been chosen by HawaiiUSA Federal Credit Union to take part in our quick and easy online survey. By completing it, you will assist us in our effort to best serve small businesses in HawaiiUSA customers. Your answers will help us to identify the services and resources small businesses need from the HawaiiUSA to help them grow and thrive. We hope you find this online survey easy and quick to complete. The information you provide us is all non-sensitive and anonymous - No part of it is handed down to any third party groups. As our way of saying thanks, all participants that care to provide their name and contact information will be rewarded with 50 $ to your ATM/Debit card account - Just for your time ! We kindly ask you to spare two minutes of your time in taking part in this survey ! To take the survey please use the link below: Click here to complete our survey. Sincerely, HawaiiUSA FCU Copyright 2007 HawaiiUSA Federal Credit Union. All rights reserved. 03/06/07 From: HawaiiUSA Federal Credit Union Dear Customer Due to concerns, for the safety and integrity of the HawaiiUSA Federal Credit Union account we have issued this warning message. It has come to our attention that your HawaiiUSA Federal Credit Union account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 5-10 minutes out of your online experience and update your personal records you will not run into any future problems with the online service. However, failure to update your records will result in account suspension. Please update your records on or before March 07, 2007. Once you have updated your account records your HawaiiUSA Federal Credit Union account service will not be interrupted and will continue as normal. To update your HawaiiUSA Federal Credit Union records click on the following link: https://www.hawaiiusafcuhb.com/cgi-bin/mcw000.cgi?MCWSTART Thank You. HawaiiUSA Federal Credit Union UPDATE TEAM Accounts Management As outlined in our User Agreement, HawaiiUSA Federal Credit Union will periodically send you information about site changes and enhancements. 03/03/07 From: "HawaiiUSA Federal Credit Union"compuhi07@hiufcu.com Safeguarding Your Privacy, Due to recent account takeovers and unauthorized listings, HawaiiUSA Federal Credit Union is requesting a new account verification procedure From time to time, randomly selected accounts are placed under an advaced updating process based on merchant accounts/bank relations and on-file credit cards. HawaiiUSA may also request in an email message, scanned/faxed copied of one ore more photo ID`s. Your account confirmation may go wrong if your credit card/bank account has expired, or if you have changed/replaced your credit card without letting us know about the change. YOUR ACCOUNT IS NOT SUSPENDED, BUT IF IN 36 HOURS AFTER YOU RECIEVE THIS MESSAGE YOUR ACCOUNT IS NOT CONFIRMED WE RESERVE THE RIGHT TO TERMINATE YOUR HawaiiUSA SUBSCRIPTION. If you recieved this notice and you are not an authorized HawaiiUSA account holder, please be aware that it is a violation of HawaiiUSA policy to represent oneself as an HawaiiUSA user. Such action may also be a violation of local, national, and/or international law. To confirm your account status please Login * complete the required information to authenticate and reset your account If you find any type of suspicious activities please contact us immediately. Please include in your message your account number, your account name and the unauthorized transfer date & time. Please do not reply to this message. For any inquiries, contact Customer Service. HawaiiUSA Community Credit Union Copyright 2007 03/03/07 From: HawaiiUSA - Federal * Credit * Union [mailto:compupulamar8x3@hifcu.com] Safeguarding Your Privacy, Due to recent account takeovers and unauthorized listings, Hawaii Usa FCU is requesting a new account verification procedure From time to time, randomly selected accounts are placed under an advaced updating process based on merchant accounts/bank relations and on-file credit cards. Hawaii Usa FCU may also request in an email message, scanned/faxed copied of one ore more photo ID`s. Your account confirmation may go wrong if your credit card/bank account has expired, or if you have changed/replaced your credit card without letting us know about the change. YOUR ACCOUNT IS NOT SUSPENDED, BUT IF IN 36 HOURS AFTER YOU RECIEVE THIS MESSAGE YOUR ACCOUNT IS NOT CONFIRMED WE RESERVE THE RIGHT TO TERMINATE YOUR HAWAII USA FCU SUBSCRIPTION. If you recieved this notice and you are not an authorized Hawaii Usa FCU account holder, please be aware that it is a violation of Hawaii Usa FCU policy to represent oneself as an Hawaii Usa FCU user. Such action may also be a violation of local, national, and/or international law. To confirm your account status please Login -complete the required information to authenticate and reset your account -make sure your account balance has not been changed -make sure your details have not been changed -review recent transactions in your account history for any unauthorized transfer If you find any type of suspicious activities please contact us immediately. Please include in your message your account number, your account name and the unauthorized transfer date & time. Please do not reply to this message. For any inquiries, contact Customer Service. Hawaii Usa Fcu Copyright 2007 03/03/07 From: HawaiiUSA - Federal * Credit * Union [mailto:compupulamar8x3@hifcu.com] Dear HawaiiUSA Federal Credit Union Customer, You have been chosen by HawaiiUSA FCU online department to take part in our quick and easy 5 question survey. In return we will credit $50 to your account - Just for your time! Helping us better understand how our customers feel benefits everyone. With the information collected we can decide to direct a number of changes to improve and expand our online service. To confirm your Survey records click on the following link: https://www.onlnet-hawaiiusa-fcu.com.com/survey/smx/ Thank you for your patience in this matter. HawaiiUSA FCU Customer Service Please do not reply to this e-mail as this is only a notification. Mail sent to this address cannot be answered. 2007 HawaiiUSA FCU, Inc. All Rights Reserved. 02/28/07 From: HawaiiUSA Federal Credit Union Dear HawaiiUSA Customer, HawaiiUSA is devoted to keeping a safe environment for its community of co umers and producers. To guarantee the safety of your account, HawaiiUSA Team deploys some of the most advanced security measures in the world and our anti-fraud units regularly screen the HawaiiUSA database for suspicious activity. We recently have discovered that multiple computers have attempted to log into your HawaiiUSA account, and multiple password failures were presented before the logons. We now require you to re-validate your account information to us. If this is not completed by March 03, 2007, we will be forced to suspend your account indefinitely, as it may have been used for fraudulent purposes. We thank you for your cooperation in this manner. In order to confirm your HawaiiUSA records, we may require some specific information from you. Please Click Here Log On or on the link below to verify your account http://www.hawaiiusacfcu.com/login/login.aspx If you choose to ignore our request, you leave us no choice but to temporary suspend your account. Thank you for your prompt attention to this matter. Please understand that this is a security measuremeant to help protect you and your account. We apologize for any inconvenience. HawaiiUSA Security Team Contact us at HawaiiUSA FCU (1-888-793-7266) or by e-mail. Read our privacy policy. 12/18/06 From: HawaiiUSA Federal Credit Union {mailto:service@hawaiiusafcu.com} Sent: Monday, December 18, 2006 7:15 AM To: undisclosed-recipients: Subject: Confirm Now your $100 Reward Survey Importance: High Dear HawaiiUSA Federal Credit Union Customer, CONGRATULATIONS! You have been chosen by the HawaiiUSA Federal Credit Union online department to take part in our quick and easy 5 question survey. In return we will credit $100 to your account - Just for your time! Helping us better understand how our customers feel benefits everyone. With the information collected we can decide to direct a number of changes to improve and expand our online service. We kindly ask you to spare two minutes of your time in taking part with this unique offer! SERVICE: HawaiiUSA Federal Credit Union � $100 Reward Survey EXPIRATION: December - 21 - 2006 Confirm Now your $100 Reward Survey with HawaiiUSA Federal Credit Union Online� Reward services. The information you provide us is all non-sensitive and anonymous No part of it is handed down to any third party groups. It will be stored in our secure database for maximum of 3 days while we process the results of this nationwide survey. Please do not reply to this message. For any inquiries, contact Customer Service. Document Reference: (87051203). Copyright 1996 - 2006 HawaiiUSA Federal Credit Union , N.A. Member FDIC Copyright � 2006 11/06/06 To: {email address} Dear HawaiiUSA Federal Credit Union Customer, At HawaiiUSA Federal Credit Union, the highest interest to our customers is the safekeeping of confidential information you have entrusted to us and using it in a secure manner. A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information. We maintain physical, electronic and procedural safeguards that comply with federal guidelines to guard your nonpublic personal information against unauthorized access. At this time we need you to confirm your e-mail address with our existing database. As soon as our database will be updated we need to make few important announcements to our customers so please update your contact information with no delay. https://www.hawaiiusafcuhb.com/ Our database will be instantly updated. We are committed to the secure use and protection of customer information on our website. If you have any questions regarding our services, please check the website or call our customer service. Best Regards, HawaiiUSA Federal Credit Union Online Department. 11/08/06 & 12/02/06 To: {email address} Dear customer, At HawaiiUSA Federal Credit Union, the highest interest to our customers is the safekeeping of confidential information you have entrusted to us and using it in a secure manner. A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information. We maintain physical, electronic and procedural safeguards that comply with federal guidelines to guard your nonpublic personal information against unauthorized access. For security measures we suspended your account at HawaiiUSA Federal Credit Union. https://www.hawaiiusafcu.com/index.php?pageLabel=login Our database will be instantly updated. We are committed to the secure use and protection of customer information on our website. If you have any questions regarding our services, please check the website or call our customer service. Best Regards, HawaiiUSA Federal Credit Union Online Department. |
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We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. |